Hire a Shopify store manager

Need help with managing the day to day running of your Shopify store?

Tired of doing EVERYTHING by yourself?

Maybe committing to a full-time employee isn’t the right fit for your business model at this moment in time?

So…Imagine having an EU based Shopify expert connected to your store all day managing your orders and customer service…

ALL product uploads, stock management…

ANY other administrative tasks your Shopify store needs to succeed without having to hire a full-time employee.

Save yourself countless hours of wasted time, spend time GROWING your business.

Leave the admin website tasks to the Pros.

Google Rating
4.9
Facebook Rating
5.0

15th April 2021 – Availibility: AVAILABLE

YOUR FREELANCE PERSONAL MANAGER

  • EU-based store manager: our store manager is based in Europe and not in the developing world which helps with communication and service delivery. It also ensures you that he/she will know your market well and will work within your time-zone.
  • Multi-language speaker: your Shopify store manager speaks fluently in multiple languages including English, Spanish, and Italian. Whether you’re marketing to the English or Spanish-speaking world…We’ve got you covered.
  • Like an Employee: you will get to know your manager and always use the same person, this will help as they will be totally familiar with your setup so no need to keep on training new staff, you’ll also be able to communicate directly via Whats App and other channels to plan and discuss further packages of work on a weekly basis.
  • Specialized in Shopify: Your store admin is specialized in Shopify, we only hire the best  experts that are extremely skilled on the Shopify platform
  • Office Hours: Your Shopify store manager will work Monday – Friday from 9 am to 5 pm. Weekends are optional and charged separately.
  • 15% Discount for Development: I offer 15% off discount over Shopify development hours provided by me, plus I and your store manager will work in the same office and be in direct communication in case you need any assistance in development/bugs or code changes.
GET IN TOUCH

WE MANAGE THE ``BORING`` STUFF

Leaving you the time to focus on growing your business and beating the competition!
  • Order management: we will manage the shipment status, returns, and everything related to your product from the moment it leaves your shipment warehouse.
  • Customer service: Your Shopify manager will answer your clients by Email, Whats App, Facebook, and Instagram Dm’s. They will always be a positive reflection of your business using the right tone and enthusiasm in messages, providing the best customer service for your eCommerce store.
  • Weekly and monthly reports: we will provide you with timely reports showing your KPI’s and all other relevant information.
  • Product editing and upload: Your Shopify store manager is an expert at the back end of Shopify and can upload your products very fast. This is what they do ALL day. If your store needs large numbers of products to be uploaded we can provide a special plan.
  • Specialists coordination: most E-commerce have different teams of specialists such as Digital Marketers, Designers, and Developers. Your Shopify store manager will liaise with these teams to help achieve your business’s objectives.
GET IN TOUCH

Freelance Shopify manager

  • Extremely cost-effective: you will not have any other expenses apart from what we invoice you monthly, no long-term commitments, no hidden fees, no tax nightmares.
  • No need for an office: Our assistants are experienced working remotely and when it comes to all things related to distance working…we’re the experts you need and you can be sure your business will be in safe hands with us.
  • Easy to scale up: Your business is booming and you need more help? Simply just get in touch and we’ll find, train, and integrate the right person into your business seamlessly.
  • Project co-ordinator: our Shopify store manager is well-trained and experienced in remote managing different experts simultaneously.
  • Direct support by Developers: our developer team will be ready to support in case of Emergencies or planned works. No needs to wait for endless emails with external agencies. Your manager will own the resolution and co-ordinate directly with us.
VS

Employed Shopify manager

  • High cost and commitment: an Employee is a big commitment for a store, as some months you may sell a lot and some others it may quieter. Including taxes, vat, various contract commitments, and all of the unnecessary time it takes to manage all this red tape.
  • Training required: Is not easy to find someone who has experience in Shopify, so most likely an employee will need support and training for the first months before they have a good enough grasp of the platform before they can be of value.
  • Requires an office: with Covid-19 we all know that working full-time in an office will be a thing of the past, our Shopify store assistants are used to smart and remote working, this is what we do.
  • Difficult to scale up: it can be very expensive hiring staff when scaling, the process is already complicated enough as it is let alone when you add hiring expensive staff to the equation.
  • No management experience:  your Shopify store needs a team of designers, developers, and marketers and in most cases, they’ll be freelancers or agencies. Some store assistants do not have the experience enough to manage these highly skilled teams, so the duty will end up on your desk.

WHAT IS THE COST?

How much does it cost to hire a Shopify manager from us?
STANDARD

This plan includes all the services previously listed, best suited to Shopify stores that have small to medium amounts of daily sales, and that upload a maximum of 30 new products a week. 

ENTERPRISE

This plan is for E-commerce stores that need more flexibility and a wider variation of services. If your business has many products to upload we can find you a dedicated person solely for that task, while your dedicated Shopify Store manager co-ordinates the work. We can also include a monthly budget for website development work or any other services that you may need that haven’t been listed.

5+ YEARS OF EXCELLENCE IN SHOPIFY

Since we’ve partnered with Shopify, the aim for every team member at Marco Mattiello has always been to provide the best service to our clients. We are extremely proud of the excellence, consistency, persistence, and passion we achieve in every project we take on.

Please check out our many 5 stars reviews to get a better understanding of who we are and what we can do for your eCommerce business.

Marco is great. He designed our Shopify store for Pure Heavenly Chocolate and did a great job. He's always easy to contact, super organised and quick to make the changes that are needed. 100% recommend - and have already done so to others!
Andrew Duncan
Andrew Duncan
12:41 12 Apr 21
Very nice to deal with and prompt to respond to an queries. Very happy with my new website.
Leah Eve Tiernan
Leah Eve Tiernan
08:23 12 Mar 21
Marco did an amazing job for our Seads store and I'm so happy I found him! We were having some serious issues developing our Shopify store when he stepped in. He did a complete make-over of our backend and gave us the customizations we had so wished for. And all this without ever leaving us with the feeling that we had to 'start-all-over-again'. He is fast, meticulous, solution driven, proactive and just really knows what he's doing. And above all, he is also a very nice person to work with. If I could give him six stars, I would!Agnes WagterCEO, seads.global
Agnes Wagter
Agnes Wagter
14:18 11 Mar 21
Vertex Watch Company,Shopify website expertise.Marco has become our go to for all Shopify advice and integration. He’s incredibly knowledgable and understands how important turn around time is to us. We can be sure any online issues are tackled quickly and precisely which is incredibly important. Would thoroughly recommend
Vertex Watches
Vertex Watches
11:22 09 Mar 21
Marco and his team are professional and efficient. Job delivered on time and explained well. Thanks!
Amanbir S
Amanbir S
15:31 09 Feb 21
Marco has recently helped us make wholesale changes to our Shopify website. He is very knowledgeable, diligent and responsive. We have worked quickly through all the changes and we are really pleased with the results.We are looking forward to continuing our working relationship with Marco. He is the ideal partner to help us get the most out of our Shopify website.Highly recommend! Thank you Marco.ZakMarketing Manager
Sole Bliss
Sole Bliss
14:07 01 Feb 21
Thanks to Marco I can now easily update my Shopify shop - excellent service, clear instruction and quick response - highly recommend
leonie Villiers
leonie Villiers
12:24 24 Jan 21
Marco Mattiello is an excellent professional. We had the pleasure to meet him on LinkedIn searching for "Shopify Experts" and since then we have only positive things to say about him. He is responsive, efficient and with positive energy. We run a 6-hour Shopify webinar for our clients (SMEs) and we received great feedback from them. Many of our attendees came back to us asking for an appointment with him. Now, he is offering one-to-one advice sessions to our clients too. Thank you Marco for your hard work! Portobello Business Centre Team
Portobello Business Centre
Portobello Business Centre
16:54 25 Nov 20
Hired Marco to finalise a Shopify site we've been working on for a while. He was really thorough in fixing any outstanding issues and making the final adjustments necessary. Always explained really clearly the process and time / fees involved. I felt we were in safe hands with Marco - highly recommended and will definitely be in touch again in future for any similar projects. Thanks Marco
Alex Cissokho
Alex Cissokho
09:33 10 Nov 20
Marco is not only an expert web designer and shopify expert but he really understand his customers requirements, his ability to put himself in our consumers ' shoes is absolutely unparalleled. Extremely reliable and fast, I highly recommend him. We will be working with him in the future and will recommend him to our contacts!
Stephanie Busybee
Stephanie Busybee
14:39 19 Oct 20
Marco is very professional, helpful and knowledgeable about Shopify sites. He has helped with our website with a great deal of attention to detail and delivered on time and within budget. We will be using him again and would recommend him happily to others for Shopify web design projects. Home Delivery Grocery UK
Sam Collins
Sam Collins
14:26 09 Sep 20
We were fortunate to find Marco through google and the reviews helped me decide to hire him to update and redesign our website. Marco is very professional and to the point. He was able to redesign our web store to a very high standard and was even helpful guiding me on how to work the site. I can't recommend him enough, he is truly amazing, and we will definitely be using him again on other projects. E L A London
ELENA HART
ELENA HART
14:10 02 Sep 20
We contacted Marco to design our Shopify e-commerce British clothing brand.Knowledge & Skill: Marco displayed exceptional knowledge, advising on the right theme, layout and functionality required to deliver on our expectations. He advised on text content, graphics, photography, hosts SEO. Marco was very responsive, skilled, willing and able to carry out modifications as required.Additional Products: Marco advised on additional apps that were needed to achieve additional services, and he carried out the necessary back-end integration.Tutorials: To help with future changes and avoidable costs, Marco uploaded several video tutorials.Without reservation, we recommend Marco Mattiello as your go-to e-commerce and Shopify designer.Raphael ShonibareFounder & Creative Director - House of Sor
Raphael Shonibare
Raphael Shonibare
10:19 15 Jun 20
Marco was recommended by someone who has used him before for a shopify built website and I must admit I have never been disappointed with his work, it is outstanding! He is very reliable and hard working. I will definitely be using him again in the future.
Amanda Oldman
Amanda Oldman
13:08 09 Jan 20
Found Marco through Google, he started working on a project for me the same day and the work was amazing, very reliable and affordable, no more hunting for developers!
Alex Attinger
Alex Attinger
16:48 03 Jan 20
Hoioh Design - Shopify website buildIt has been a great pleasure to work with Marco and his team on our website. Having a lot of agency experience myself I know how hard it is to find someone who can listen, understand, advise and find solutions to the challenges that always come up in every digital project. Marco is one of them. Thanks again for all the support and patience!Luca Castiglion - E-commerce manager and co-founder
Luca Castiglioni
Luca Castiglioni
11:42 03 Jan 20
Extremely happy with Marco's work. He is very professional and delived what promissed. The work was well organised during the all process, nothing was left to the case. Always willing to go an extra mile to make the client happy and meet their expectation. I can't reccomand him highly enough!!!Superb Job Marco!!! Thank you again 🙂 Giulia
Giulia Mercatelli
Giulia Mercatelli
12:31 28 Oct 19
Marco designed my e-commerce website called Bring Down Percy on Shopify. I was a complete beginner and knew nothing about creating a website through Shopify. Marco was always available to help, with extremely detailed tutorials and on call advice and help. I strongly recommend Marco and his professional approach to web design and his Shopify expertise. Even after I launched my website Marco was still around with advice. Thank you Marco!!!!
Soraya Bute
Soraya Bute
21:09 27 Jul 19
Marco did a great job. He was quickly responsive throughout the project and very personable too. Would recommend.
Oliver Lucas
Oliver Lucas
15:28 24 May 19
Marco & his team are extremely organized it is truly a pleasure to work with them.They recently migrated our Magento store to Shopify. I found them highly skilled & professional when it comes to both design & functionality. Marco does not compromise on anything and finds out of the box solutions for all requests. It has been the best migration experience!
Rivki Stoll
Rivki Stoll
10:31 15 Mar 19
I have used Marco and his team for a Project and can honestly say the experience was excellent. Marco is very attentive to your needs and requirements and is always available to help, he will tell you what is possible to do and always manages to deliver to your exact requirements. It's been a great experience working with Marco and I would strongly recommend using him as the quality and customer service he provides is second to none. James
James Azzouzi
James Azzouzi
13:50 16 Jan 19
We can highly recommend Marco.He has been an absolute pleasure to work with. Quick to respond, very knowledgable and always helpful. Our website looks fantastic, we have received so many compliments about the design and ease of navigation. We’re very happy with the whole experience - thank you Marco.
V.good team
V.good team
16:28 15 Nov 18
Marco is one of those rare web designers who understands the clients needs , delivers quality work and delivers on time. I've used him time after time and he never disappoints , goes out of his way to meet all your needs... recommend him any day !!!
Babs
Babs
13:24 09 Nov 18
I’ve had a very positive experience working with Marco. He’s very responsive and the quality of the work is spot on. Having worked with so many IT consultants that don’t deliver. I’ll look no further and use Marco’s service every time going forward. As a bonus, the charge is also very reasonable!
John Ho
John Ho
17:32 07 Nov 18
Not only is Marco a highly skilled person in the web design and functionality space, but his personality and service is second to none. He will always go above an beyond with his efforts to help ensure that the client is happy. I have been working with Marco for a fair while now and will continue to do so. I am really grateful for the help and advice that he has provided to me. I cannot recommend Marco enough!
Jermaine Chandra
Jermaine Chandra
11:03 07 Sep 18
Extremely professional and excellent design! Thank you, has surpassed expectations.
Victoria Tyler
Victoria Tyler
20:00 03 Sep 18
Thanks Marco, your work is of the highest standard and you jump on my projects as a matter of urgency, just a superb company who I need and trust, well done Marco
Sharon Demmery
Sharon Demmery
16:04 30 Aug 18
I am so happy I found Marco, he has helped me above and beyond. Excellent customer service! Thank you so much
Fayma Kader
Fayma Kader
07:54 05 Jul 18
Working with Marco Mattiello, was an enjoyable and pleasant experience. He took the time to understand my needs and he created the best website for my business. I will definitely recommend him, if you are looking for a company to create the perfect website for your business. Thank you Marco and I look forward to working with you again!
Bola Adepoju
Bola Adepoju
06:56 22 Jun 18
Marco is an outstanding web designer! He created a new website for Prettyinsideout and I couldn't be happier with the end result. Marco's portfolio is stunning and I would highly recommend him to anyone who's looking to get a professional, functional, beautiful website! Thank you!
Lemmi Sikka
Lemmi Sikka
19:13 28 May 18